Pricing
Simple pricing that grows with your team.
Start free with two seats. Upgrade when Pilot is answering more tickets than you are.
Starter
$0
free forever
For small teams trying AI support.
2 seats
300 conversations a month
AI reply drafts
Gmail and Outlook
Community support
Growth
Most popular
$39
per seat / month
For teams that answer every day.
Unlimited conversations
Auto-tagging and routing
Help center sync
Slack and Linear handoffs
Weekly insight reports
Scale
$79
per seat / month
For support orgs with many queues.
Everything in Growth
Auto-send rules
SSO and audit log
Custom data retention
Dedicated success manager
Compare plans
Features
Starter
Growth
Scale
Seats
2
Unlimited
Unlimited
Conversations
300 / mo
Unlimited
Unlimited
AI reply drafts
✓
✓
✓
Auto-tagging
—
✓
✓
Routing rules
—
✓
✓
Auto-send
—
—
✓
Integrations
2
12
All + API
SSO / SAML
—
—
✓
Support
Forum
Email, 24h
Dedicated
Billing questions
Can I change plans later?
What counts as a conversation?
Do you offer discounts?
What happens when the trial ends?
Give your team its afternoons back.
Start free in two minutes. No credit card, no sales call.